| Privacy Policy
Klimbz is the premier climbing gym route management and member engagement platform with website and connected app. Gym managers can analyze their routes, manager their setting team and receive feedback from their community. Gyms can run leagues, paperless comps and provide gym specific training for their teams and members. Members can track their climbing progress through clear data visualization, can interact with other gym members, and provide feedback to the gym setter team.
rock climbing, climbing, indoor climbing, route management, gym member engagement,
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Privacy Policy

Privacy Policy

Personal details (including email address) are not passed on to any third party unless requested by the user, required to by law or as the direct fulfilment of the offered service.

Website management reserves the right to send emails to its members. Unless otherwise agreed these emails will be limited to website notifications, service notifications and newsletters.

Members may control the visibility of their account information to the general public, by clicking the Make Profile Public box on their member Profile page.


What personal data we collect and why we collect it

Klimbz collects only User’s eMail address, First Name and Last Name. Any other personal information provided by the user is optional.

All data collected by Klimbz is associated with the routes and boulder problems ticked by users. This information can be shared with the gym company the user is a member of but not with any other gym company using Klimbz.

Klimbz does reserve the right to aggregate data across all gym companies using the Platform.

We use your information, including your personal information, for the following purposes:

  • To provide our Services to you, to communicate with you about your use of our Services, to respond to your inquiries, and for other customer service purposes.
  • To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Site or our Services. We also may use the information that we learn about you to assist us in advertising our Services on third party websites, and in advertising third party products and services on our Site.
  • For marketing and promotional purposes. For example, we may use your information, such as your email address, to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you.
  • To better understand how users access and use our Site and Services, both on an aggregated and individualized basis, in order to improve our Site and Services, respond to user desires and preferences, and for other research and analytical purposes (such as analyzing and composing reports on trends, which may be sold to third parties).




When visitors leave comments on the site we collect the data shown in the comments form. Klimbz and the gym company the user is a member of, have the right to delete or hide any comments deemed inflammatory, inappropriate or harmful at any time. We also reserve the right to remove any Klimbz user at anytime and without warning.



If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.



If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

The site does not use a secure shell for login and therefore your login request will be transferred unencrypted over the public Internet before it is encoded on our site. It is therefore recommended that you use a different password from all your other passwords. Do NOT use your bank PIN or other important passwords.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.



Klimbz may use account information for deriving aggregate statistical information. For example, Klimbz uses climb ticks of all accounts for deriving most popular climbs.


How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.


What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Modifications to this Privacy Policy

We may revise this Policy from time to time. The most current version of the Policy will govern our use of your information. If we make material changes to this Policy, we will endeavor to notify you by email or by posting a notice on the Services prior to the effective date of the changes. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Policy.